My printer is malfunctioning

[mariadesouza]

Hi, I have recently encountered an issue with my printer and I am not sure how to fix it. I’ve had my Pixma cannon printer for a year now and never had a problem with it however today I attempted to print something out and the rollers in the printer would not take in the paper, not only that the printer also made tons of noise, extremely loud hitting noises, I really need it to work. Could anyone tell me if they ever heard of this and what should I do? Thankyou in advance.

[Crista]

Hi mariadesouza! 

Thanks for posting in the Canon Forums! 

To have a better understanding of your issue, please let everyone know what printer model you own. 
 
If this is a time-sensitive matter, our US-based technical support team can help HERE

Thanks!

[mariadesouza]

Hello Crista;
My model is MG2522

[Patrick]

Hi mariadesouza,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI