My printer is less then a year old and I keep getting error messages that say I have a paper jam.

[jeanp]

But when I check on the printer I don't have a paper jam.

[Tiffany]

Hi Jeanp,

Welcome to the Canon Forum! So that the Community can help you better, we will need to know what  model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x) 

Any other details you'd like to give will only help the Community better understand your issue!

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