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Posts: 1
Registered: ‎07-24-2016

My printer is less then a year old and I keep getting error messages that say I have a paper jam.

But when I check on the printer I don't have a paper jam.

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Posts: 565
Registered: ‎06-05-2013

Re: My printer is less then a year old and I keep getting error messages that say I have a paper jam

Hi Jeanp,

Welcome to the Canon Forum! So that the Community can help you better, we will need to know what  model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x) 


Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

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