11-02-2019 01:47 PM
I just bought this unit and the cartirdges wont center for me to install the ink. What do I do?
11-06-2019 01:44 PM
Hi thart3311,
Please disconnect the power cord for 15 minutes. After that time has passed, please reconnect the power cord and turn your printer on. Open the cover. If the print carriage does not move, please contact our support group using the following link:
http://Canon.us/ContactLI
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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