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My Pixma MG2420 wont scan

charitywriter
Apprentice

I just bought a Pixma MG2420, I have attempted to scan, the error reads as follows...

 

Printer is in use or error has occured...

 

please help

1 REPLY 1

Jason
Whiz

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI.

 

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

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