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My MX700 won't let me print envelopes with the feed switch in Word 2013. "intervention required"

JPatrum
Apprentice

Help!

 

My MX700 works just fine with my new computer and new Word 2013 program EXCEPT THAT, when I try to print a single envelope using "mailings" option.  Nothing prints.  On my old computer a message would come up allowing me to click "OK" and feed the envelope with the feed switch.  Now no message comes up--the program kind of flickers(?) and, when I check the print que, it indicates that something is wrong with my printer--my intervention is required.

 

???

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