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My MX 922 will not scan!

npuglin
Apprentice

Firstly, this printer has been a nightmare since I took it out of the box! It chugs like a freight train when PRI ting simple docs, and the WiFi keeps losing my very strong signal. The machine scanned for awhile, then stopped. It told me to update my drivers, then the scan button disappears all together. Can someone help?

 

1 REPLY 1

Jason
Whiz

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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