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My MX-922 quick menu shows the scanner but no printer. It doesn't show up in the drop down in tools.

COGO
Apprentice

MX 922 quick menu shows up as scanner but not as a printer. It doesn't show up in drop down menu in tools.

So I can't print from Canon appications. Mac - Yosimite

1 REPLY 1

Ramona
Authority

Hi COGO,

 

You can try reinstalling the printer using the latest drivers from the Canon USA website to get the printer to show up in the Quick Menu.  Prior to reinstalling, please close the Quick Menu and restart your Mac.  Once your Mac is restarted, please click here to go to the Drivers and Software page for the PIXMA MX922.  Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the CUPS drivers file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have downloaded the CUPS drivers file, please follow the steps above to also download all other items from RECOMMENDED FOR YOU and DRIVERS sections. If you plan on using the printer wirelessly, you will also want to download the Canon IJ Network Tool from the SOFTWARE section.

Once all items are downloaded, please double-click on each of the items to install them on your Mac.  Please ensure that the IJ Network Tool is the last item installed. Once all items have been reinstalled, please open the Quick Menu.

Hope this helps!

 

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