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New Contributor
Posts: 4
Registered: ‎11-28-2013
Accepted Solution

My MG5320 powers down by itself

My MG5320 does a power down by itself on a regular basis, perhaps minutes or a hour after it's been powered up.  Strange problem.  It is connected via USB and has WiFi connectivity.   I use it primarily with the USB connection to print from my desktop.  After working at the desktop for perhaps a hour, I request a print.   An error pops up that says the printer is offline.  I then power it up, and it prints.   After working perhaps another 30 mins to an hour, the same scenario occurs.

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Moderator
Posts: 1,754
Registered: ‎07-08-2013

Re: My MG5320 powers down by itself

Hi, GTallTx!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

Thanks and have a great day!

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New Contributor
Posts: 4
Registered: ‎11-28-2013

Re: My MG5320 powers down by itself

Running XP Pro on my desktop.  Just noticed I have autopower off enabled.  Did not even know that was a feature.  I just disabled it.

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