11-12-2017 02:41 PM
Takes about 2 minutes for 'My Image Garden' to load on my iMac MacOS Sierra version 10.13.1. I'm using a PIXMA MG7120 printer/copier/scanner AND a LiDe 220 scanner (both are Canon). Tried everything I can think of to figure out what's going on, but.... Any ideas? Problem existed before I purchased the LiDe 220 scanner.
01-16-2018 04:11 PM
You can try reinstalling the program to see if the program will load faster.
If you are simply trying to scan, scans can be performed with our IJ Scan Utility program. This program can be found in the Canon Utilities folder in Applications.
If you continue to have difficulties, please contact our support group using the "Contact Us" link below for additional assistance.
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