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My G3100 printer will not print, but makes copies

Sofiaromero
Apprentice

My printer will allow to send the job to the printer, after a minute or so it will say error, but will not say the code of the error and the alarm does not flash. It says the printer does not respond.  It only suggest to check the amount of ink... the tank is 3/4 full. It will let me copy but no scan. I plugged it to usb to dx and repair....no luck yet

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