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My Canon MX892 scanner has scanned to my PC for years. Now I get "Set the PC to start scanning"???

SeaSlug83
Apprentice
 
2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Are you able to scan using our MP Navigator program on your computer?  If not, what error appears when the scan fails?

 

If faster assistance is needed, find more help at Contact Us.

 

 

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As an interim solution I scanned the document to a USB drive.  I then reset the printer to scan to my PC ( as it had been set before) and then it worked correctly.  Not sure why it lost access to my PC but all is OK now.

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