02-05-2016 03:12 PM
My MX10 Series Fax W S printer will not scan to my computer. It would scan to my old computer. It will not scan to the new computer. I can initiate a scan from the computer and it will scan correctly to the computer. Why will a scan initated from the printer not scan?
These are my steps from the printer
Scan
Scan Mode Save to PC
Select PC: Local USB
OK
Auto Scan
PC Scan Stand By
Help
02-05-2016 03:21 PM
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks!!
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