My Canon MG 3220 printer reads not responding.

[Lance32]

My printer just stopped working.  It worked perfectly yesterday and today nothing except the error message that it is not responding.    I am running windows 7 (x64).  Any help would be greatly appreciated.

[Ramona]

Hi Lance32,

We recommend installing the latest printer drivers on your computer from the Canon USA website to try and resolve the issue.  The following link will take you to the initial download page for the PIXMA MG3220:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg3220#D...

Once on the initial download page for your model, please do the following:

1.  Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2.  Next, please click on the red arrow next to the "DRIVERS" section and click the MINI MASTER SETUP file.  When you do, another page will appear giving details of the file you are about to download will appear.  

3.  Please scroll down on the Details page and agree to the terms of the disclaimer message to continue with the download process by clicking on the "I AGREE - BEGIN DOWNLOAD" button.  After clicking the "I AGREE - BEGIN DOWNLOAD" button, follow the instructions to download and install the driver.  The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded. 

This didn't answer your question or issue? Find more help at Contact Us.

[Lance32]

No, Didn't work!  I can print when connected to the computer via USB but not wirelessly.

Lance

[Michael]

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue.  Please contact our support group using the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer