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New Contributor
Posts: 1
Registered: ‎09-07-2014

Mg5420 won't print right from websites

Ever since I replaced the ink cartridges, the printed hasn't worked right. I've done all the test and they come back clean. I spoke to canon and they sent a new print head but I'm still having trouble. Now is manly seems to be on websites. I printed a word doc fine, but an eBay label was very light and almost like it was in a shadow font with only the outlines of the letters printed. When I tried to print a baseball ticket, first it was fuzzy for all
But the red logo, and after the third try only the logo appeared.
Reputable Contributor
Posts: 593
Registered: ‎11-20-2012

Re: Mg5420 won't print right from websites

Hi Bkadc!


To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what Internet browser you are using. That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.



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