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Message when trying to print with Black only on MX452

jermil
Apprentice

I have changed cartridges many times and never had this problem.

I have the printer set to print in Black only.

But every time I go to print, I get a box that says: "Only the following ink will be used for Printing...Black". I then have to press OK every single time. Then it works fine, printing only in black.

How do I get rid of this box and extra step?

5 REPLIES 5

BinkyM
Contributor

Jermil, have you tried setting that as the default? That might solve the problem.

 

if it doesn't, the preferences for your printer are most likely corrupted. I'd locate the prefs file and delete it, then try setting "black and white only" as the default.

 

good luck!

Your quick response lead me to a solution.

 

In "printer properties" (W10),I set the ink to "Both Color and Black".

 

In the W10 print dialog, tho, I set it the "color" to "Black and White".

 

That did it. It now prints directly with no dialog box.

 

 

If these didn't work, I like your idea aobut deleting the pinter prefs file.

 

Thanks so much.

Yay! Glad I was able to inspire you to find a solution, because now maybe karma will be on my side. Now I hope someone returns the favor and helps me with my problem.

 

Happy printing!

You have earned good karma.

Hope someone knows the answer to your problem.

BillS
Mentor

Hi jermil,

 

In order to bettr assist you, allow me to ask a couple questions:

  • Which program are you printing from?
  • Do you get the same effect when printing from other programs?
  • What is written on the ink cartridge, from top to beottom?

I look forward to your reply.

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