02-19-2021 11:12 AM
I have done the automatic AND manual printhead alignments and I am still getting issues with the printing. Some lines print fine while others are all over the place (see image). Is there a way to physically align this? I have done both kinds of alignment multiple times at this point. help!
Solved! Go to Solution.
02-19-2021 03:01 PM
This can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged. Cleaning this will resolve the issue. To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article: