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Honored Contributor
Posts: 7,914
Registered: ‎11-13-2012

Re: Mac OS Catalina Version 10.15

Glad to help. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
New Contributor
Posts: 2
Registered: ‎10-27-2019

Re: Mac OS Catalina Version 10.15

no drivers for the mx452 are available for download

 

Honored Contributor
Posts: 7,914
Registered: ‎11-13-2012

Re: Mac OS Catalina Version 10.15

 

I looked in the finder folder on my macOS 15 machine and did see some folders for the 450 series, so perhapds downloading the driver for the 470 series would work.

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Occasional Contributor
Posts: 5
Registered: ‎10-29-2019

Re: Mac OS Catalina Version 15.31

I have the PIXMA MG5420.  It no longer scans since I did the Catalina 15.31 upgrade on my MAC.  How much longer before a new driver will be released?

Thank you,

K Gebauer

Moderator
Posts: 1,783
Registered: ‎10-25-2012

Re: Mac OS Catalina Version 15.31

Hi, there!

 

The PIXMA MG5420 is no longer being supported as of October 2018. This means we're no longer developing drivers or software for this printer, and there will not be a Catalina driver.

 

If you've updated your OS to Catalina, we recommend upgrading your printer to a current version that supports modern OSes, or rolling back your OS to a version that supports your printer. 

 

For upgrade options, reach out to the Canon Upgrade Program at 1-866-443-8002.

Occasional Contributor
Posts: 5
Registered: ‎10-29-2019

Re: Mac OS Catalina Version 15.31

Can you recommend a current model?
Moderator
Posts: 1,783
Registered: ‎10-25-2012

Re: Mac OS Catalina Version 15.31

Hi, kgebauer,

 

Our sales team will be able to go over all of your needs and budget with you, and they'll be able to pair you with a current model. They will also be able to go over the Canon Upgrade Program discount entitlement with you, which is not available online.

Occasional Contributor
Posts: 5
Registered: ‎10-29-2019

Re: Mac OS Catalina Version 15.31

I have a PIXMA TS6320 and get a SCAN UTILITY error everytime I try to use the program.  Has or is there going to be a driver update for my printer/scanner anytime soon?  I cannot use Scan Utility without getting an error message. HELP!!

Thank you,

Kgebauer

Product Expert
Posts: 1,146
Registered: ‎11-19-2018

Re: Mac OS Catalina Version 15.31

Hi kgebauer,

 

Are you using IJ Scan Utility Ver.2.3.6 that was released on 11/01/19?

 

We look forward to your reply.

Occasional Contributor
Posts: 5
Registered: ‎10-29-2019

Re: Mac OS Catalina Version 15.31

I am now. Thanks!! It is a brand new printer from Canon so I thought it would come with the latest software update. Nope, I had to install the update for it to work.
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