03-07-2018 12:34 PM
I am using the 225XXL cartridges in my MX922 and I am having error problems. When the cartridge is about half empty, I start getting a low ink level error. It appears that the printer does not understand that these are larger cartridges. I can continue printing, but it is a problem getting the same message everytime I print something. How do I stop this error?
03-07-2018 01:03 PM
If you're using a Genuine Canon cartridge, and your printer is giving you a hard time about it, we suggest calling our friendly support team for guidance. They're available weekdays from 10am to 10pm (ET) at 1-800-OK-CANON (800-652-2666).