05-31-2018 11:48 AM
just bought this printer and it will not print from any of my mobile devices, it is correctly connected to my WIFI and prints correctly from my laptop, but only if connected through USB.
I have verified the connection MANY times but it still won't print. I always buy CANON, but if I can't get it to work, i'm returning it and changing to another brand.
FED UP!
05-31-2018 12:01 PM
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks!
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