Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎10-12-2021

MX922 will not print correctly

Hello,

 

My Canon MX922 will not print black characters correctly (i.e., letters/numbers).  The colors print perfect.

I have been through all of the Maintenance items, including Cleaning and Deep Cleaning several times.  I have replaced the printhead, as well.  But when I print after a Cleaning, the PGBK line is faded and offline.  All of the color lines and the BK line prints perfect.

I tried to do both an Auto Allignment and a Manual Allignment, but cannot get the numbers and lines to print clearly enough to complete it correctly - I just had to guess at it.

 

The copier and scanner functions both work great.  I just can't read anything that is printed unless the words are printed in color, instead of black.

I hate to get a new printer, since I have several boxes of brand new C251XL and C250XL ink cartridges.

 

Any suggestions would be much appreciated.

 

Thank, in advance,

Crispy47

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement