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Posts: 2
Registered: ‎10-12-2021

MX922 will not print correctly



My Canon MX922 will not print black characters correctly (i.e., letters/numbers).  The colors print perfect.

I have been through all of the Maintenance items, including Cleaning and Deep Cleaning several times.  I have replaced the printhead, as well.  But when I print after a Cleaning, the PGBK line is faded and offline.  All of the color lines and the BK line prints perfect.

I tried to do both an Auto Allignment and a Manual Allignment, but cannot get the numbers and lines to print clearly enough to complete it correctly - I just had to guess at it.


The copier and scanner functions both work great.  I just can't read anything that is printed unless the words are printed in color, instead of black.

I hate to get a new printer, since I have several boxes of brand new C251XL and C250XL ink cartridges.


Any suggestions would be much appreciated.


Thank, in advance,


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