10-12-2021 05:26 PM
My Canon MX922 will not print black characters correctly (i.e., letters/numbers). The colors print perfect.
I have been through all of the Maintenance items, including Cleaning and Deep Cleaning several times. I have replaced the printhead, as well. But when I print after a Cleaning, the PGBK line is faded and offline. All of the color lines and the BK line prints perfect.
I tried to do both an Auto Allignment and a Manual Allignment, but cannot get the numbers and lines to print clearly enough to complete it correctly - I just had to guess at it.
The copier and scanner functions both work great. I just can't read anything that is printed unless the words are printed in color, instead of black.
I hate to get a new printer, since I have several boxes of brand new C251XL and C250XL ink cartridges.
Any suggestions would be much appreciated.
Thank, in advance,