MX922 wants to print from photo tray

[bezoar]

I can't get it to print from letter traya. tried resetting everything but stll stubbornly wants to preferentially print from photo tray. Any thoughts

[Michael]

Hello.

The printer will feed from the upper cassette when a smaller paper size has been specified in your software.  

Check the settings in your software to ensure that the Letter paper size has been chosen before printing.

If you continue to have difficulties, find more help at Contact Us.

[eboosler]

Adobe Acrobat doesn't have a pref to specify paper size and I cannot print from browser or Adobe.

[Michael]

eboosler,

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.