08-16-2013 10:47 AM
I have converted to Mountain Lion and have loaded the new scanner driver. However, with Lion when I scanned a multipage document, the scanner software kept it together as one document. Now it is coming out as separate pages and I have to set up folders for them to keep them together. How do I change the settings to have multipage scans stay together?
09-13-2013 12:53 PM
Making an adjust to the IJ Scan Utility settings should fix this problem. Follow these steps:
If you have any other questions on adjusting your scan settings, please feel free to Contact Us!
11-18-2013 06:00 PM
Any chance that the 922 will be able to run MP Navigator in the future? I have an 870 and find that the software interface (MP navigator) is much easier to use and much more intuitive than the software that came with the 922.
I'm used to just dumping a pile of papers in the ADF on the 870. I select single/double sided and color/B&W and I get a nice list of thumbnails after the scannng is complete. Then I can simply check what thumbnails belong together. I can make 1 document, or many individual ones.
With the 922, it seems like I have to scan each document (single or multiple page) as a scan. I used the IJ scan utility to set the parameters for each scan. It seems like a step backward to me from my 870 software.
FWIW, I the MP navigator won't recognize my 922.
Any support/advice would be appreciated. I love my new 922, but the scanning functionality for my particular needs does not meet my expectations.
12-08-2013 03:19 PM
The MX922 cannot be used with the MP Navigator. Scanning with the MX922 would have to be done with the IJ Scan Utility or the My Image Garden program.
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
04-21-2014 11:55 AM
Hi, I recently purchased a MX922 and am trying to scan. I am getitng an error that the scanner driver cannot be found. I have reinstalled it several times with no luck. I can print from the iMac (mavericks) fine, but cannot scan. Any ideas and is this related to your post below?
08-14-2014 10:30 PM
Hi Michael. Can you please confirm whether there's been any change to this? Can the MX922 now use MP Navigator EX? It says in the specs for the MX922 that it can, but I still have no luck. (see note #9 here).
If not, is there ANY way that support for the MX922 can be added to MP Navigator EX software?? The software's ability to display multiple thumbnails as you go is a wonderful, excellent and vital feature not present in the ScanGear software. Having to wait until you go to save the file before seeing the scans is not very useful at all.
08-25-2014 02:01 PM
Are you using your PIXMA MX922 with a USB cable or wirelessly?
08-25-2014 02:03 PM
The MP Navigator has not been updated to include the PIXMA MX922. At this time, there are no plans to add support to the MP Navigator for PIXMA MX922 use. Your suggestion as been passed along to our Development Team.
01-03-2015 12:31 AM
I just bought the MX922 because I wanted a printer scanner that worked with the MP Navigator software that I loved with my MP530 - agree with poster abovet that it is really nice scanning software and I assumed the Navigator was just the standard software that came with all of your all in one scanners. Now that I am reading this bad news, I will likely return the MX922 and buy the HP all in one that is on sale at Costco because there is no advantage without the MP Navigator software.
And I am also very angry that I had to retire a perfectly good machine (MP 530) because Canon doesn't support the drivers on Yosemite but I digress.