07-29-2014 12:51 PM
Windows 7 64bit fully patched...
This unit works fine on windows 8.1.
I tried the driver that came with the printer as well as the two found online....
Same malfunction with both drivers.
Anybody else seen this?
08-01-2014 05:23 AM
The Windows Firewall may be blocking the scanner from operating wirelessly. Let's try temporarily turning off the FIrewall:
1. Open Windows Firewall by clicking the Start button, clicking Control Panel, clicking Security, and then clicking Windows Firewall.
2. Click Turn Windows Firewall on or off. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Click Off (not recommended), and then click OK.
If you continue to have difficulties, please contact our support group using the following link: