MX922 front door won't stay closed

[mjshort]

The front door on my MX922 won't stay closed. I removed it to try and see what's going on. There is a small white 'lever' near the left hinge. But it seems to be loose. I don't see how it can hold the door closed. Is there some other way it's supposed to stay closed?

Thanks.

[mjshort]

Resolved it myself.  There is a spring on the inside of the front cover that helps the tray extender pop out. I had the spring in wrong and apparently that keeps the door closed.

[scaryann]

Hello, do you remember which way you put the spring?  We had an accident with the door and I've got all the pieces back in place, but I can't figure out the spring.  Thank you!

[mjshort]

I wish I had taken a picture of it for you.  But it took some time for me to figure out how it went back in.  I remember it was the opposite of what I thought it should be,  hence my post. I also remember it wasn't easy to get it back together with everything in place.  Sorry, not much help!

[scaryann]

No problem, thanks anyway!

[rgiaquinta]

Here's a picture of the spring setup.  Let me know if you need any other info... I have a spare door that I've taken apart.

[islandwatergirl]

How did you remove the door and open it up? I am having a silimar problem with my Pixma MG5420

[gwaeloduser]

How do you remove the front door to fix the spring. Door won't stay shut and paper holder doesn't come out.

[James_C]

Hi gwaeloduser,

Based on the specfic issue described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI                 

[gwaeloduser]

I think we have sorted it. My husband has had it apart and it seems to be working now. Thanks.