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New Contributor
Posts: 2
Registered: ‎03-03-2019

Re: MX922 Scanner stopped working all of a sudden.

[ Edited ]

I had the same "Processing, Please wait momentarily" error on my MX870 printer (on a system running Windows 10), and resetting/unplugging did nothing to fix it.  However, Ramona's suggestion of scanning from Paint not only worked, but somehow "cured" the underlying problem.  After being able to scan from Paint, I was able to scan normally, from both the ADF and the platen.  I have no idea why this worked, but I'm glad that it did.

 

Thanks for the help.

 

DJ

Frequent Contributor
Posts: 36
Registered: ‎12-08-2013

Re: MX922 Scanner stopped working all of a sudden.

glad you got it working! This thread has legs !
New Contributor
Posts: 1
Registered: ‎07-15-2019

Re: MX922 Scanner stopped working all of a sudden.

I too have a Canon MX922 and am running windows 10   It no longer recognizes my scanner although the printer works fine.  I tried many of the suggestions, includeing the one to go to Microsoft Paint but when I got to the steop "selct from a scanner or camera" it was not highlighted and i could not click on it.  I have always used the Windows Fax and Scan to scan my photos and documents but can no longer do so.  Please help.

New Contributor
Posts: 3
Registered: ‎03-31-2018

Re: MX922 Scanner stopped working all of a sudden.

[ Edited ]

Hi Susan3!  Don't give up on the scanner.  I had that problem for a short while. See my posts on the first page.  That is how I solved my problem.  It didn't work for me to use the Paint suggestion either.  Good luck!

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