10-21-2019 05:19 PM
I am using a Canon MX922 printer on a Mac. The drivers that are installed are up-to-date. I have tried to adjust the color intensity but, it doesn't seem to follow the same procedure that a Windows device would follow. Any help would be greatly appreciated.
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10-22-2019 10:18 AM
Several factors can affect what comes out of the printer.
Monitor calibration, the file (itself) you are printing, incorrect paper setting, the image processiong software you are using (examples). Your subject says "printing too dark", but you say in the body of your message you have tried to adjust "color intensity". These are different. Which is it. Dull colors or too dark?
Does it happen with one file, or every image you print?
Are you using canon inks?
Are you using correct paper and paper settings?
What application are you printing from?
The more you can tell us about your problem, the easier it might be for us to try and help.
10-22-2019 12:51 PM
I will attempt to answer but, really I don't think it's going to make much difference.
I really just need a way to adjust the color/ink output on a Mac. Additionally, I know that it isn't a monitor problem. I create custom birthday and baby shower invitations. When I send them to a printing service, there is no difference in color when you compare the digital (on my monitor) to the physical copy.
10-22-2019 02:20 PM
I am assuming, but you should confirm, that you have the IJ Series driver installed for he printer and not the AirPrint driver.
When you go to print open the Printer Settings window from your application.
Select the Color Options dropdown and you can adjust printer settings for color and brightness. You can name and ave as a preset for later recall.
10-22-2019 03:32 PM - edited 10-22-2019 03:34 PM
If you don't have the IJ driver then that could be the root cause for your issues. The AirPrint driver is not a Canon driver - it is an Apple driver. It is simplified in all its capabilities.
To get the IJ Series driver slect the "+" add button and wait. It could take a minute or two - the AirPrint driver always shows up first.
10-22-2019 03:49 PM
I am fairly certain that is what happened. I KNOW that I downloaded the correct driver from Canon months agao but, I guess the Apple driver is the one that pops up first and I just assumed it was the correct one. I didn't even know that there was an Apple driver, honestly. I have now reprinted my document. It is several shades lighter than the original printed document and now more closely matches the color on my monitor! I appreciate the help everyone!!