MX922 Printing Double

[bhodgson1]

Why does my Pixma MX922 print double.Everything that comes out of the computer,and all the Auto and Manual alignment print outs are all double printed.The black printouts have this "comb-like"appearance..I have cleaned the print head,and attempted to clean the timing/encoder strip(I had no isopropyl achohol).Even my local Geek Squad weren't able to fix it.Anybody had this problem before???Thanks bhodgson1

[Patrick]

Hi bhodgson1,

It is recommended that isopropyl alcohol is used the clean the encoder.  Once you have cleaned the encoder using this, please attempt to print again.  If the issue persists, your PIXMA MX922 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.