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New Contributor
Posts: 1
Registered: ‎08-22-2019

MX922 Printer Won't Print Pictures Properly from top tray

My MX922 printer is not printing pictures properly from the top tray (i.e. distorting colors). If I select the bottom tray and print, the pictures seem to print fine without distorted colors. Can anyone recommend how to fix this? 

Product Expert
Posts: 2,296
Registered: ‎07-28-2014

Re: MX922 Printer Won't Print Pictures Properly from top tray

Hi thompsonlms1,

 

What paper is loaded in the top cassette?

 

What paper is loaded in the bottom cassette?

 

What version of Windows (or OSX) is installed on your computer?

 

What program are you printing from?

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