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New Contributor
Posts: 1
Registered: ‎08-15-2018

Re: MX922 PGBK Twisted Grid (see pix)

I've had the same problem and I finally took the printhead apart and cleaned it to no avail. I also  tried an automatic and a manual head alignment, whe re I could see the problem in printouts C, D, E and F, but couldn't make any bdifference. I even tried changig thePGBK cartridge. You said you changed the printhead and fixed that problem, but then lost Cyan.

Did you find any thing to fix it or did you scrap the printer 

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Occasional Contributor
Posts: 5
Registered: ‎03-01-2018

Re: MX922 PGBK Twisted Grid (see pix)

No. Nothing I tried worked. I ended up scraping it. I bought a new one. They are rather inexpensive now, and I still had a lot of new ink. I actually like this printer, but when the head goes, just junk, and replace it.
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New Contributor
Posts: 4
Registered: ‎03-16-2018

Re: MX922 PGBK Twisted Grid (see pix)

[ Edited ]

The process you have linked to for cleaning the encoder film is impossible to follow. The pictures and the guide do not match the MX922, and on the MX922, the film is almost completely inaccessible even when the ink tanks are out of the way. You absolutely have no access to anything more than the very center of the film. People here saying they followed those steps on an MX922 are flat out lying. It can't be done without taking the printer apart. FYI, even the pictures you posted in your reply are NOT from an MX922.

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Occasional Contributor
Posts: 5
Registered: ‎03-01-2018

Re: MX922 PGBK Twisted Grid (see pix)

They are. I took them from my own printer. The printer is outstanding! I bought a second head, and it was bad too unfortunately. So I ended up buy two more of them at a great cost. It’s that good of a printer. I almost bought the newest version, but the ink that I have (lots) doesn’t work in the newest design.
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Product Expert
Posts: 1,071
Registered: ‎11-19-2018

Re: MX922 PGBK Twisted Grid (see pix)

[ Edited ]

Hi ikeels,

 

Please click HERE for a more in depth guide on cleaning the encoder strip. If you run into any issues, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays). 

 

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