MX922 FAX "HiJacks" my phone calls!

[jebco]

My new MX922 AIO printer was purchased yeserday. Set up yesterday went smoothly with virtually no issues. All printing scanning and FAXing functions work as expected. However when I receive voice calls, usually 30 seconds into my voice call, the FAX portion of the printer thinks that a FAX is coming in and HiJacks the call and waits for a non-existent FAX. At first I thought it was a fluke but it has happened three times today without warning.  I have tried changing the FAX setup to auto answer and manual mode without any difference in the machines behavior.

Is this a feature or a bug!!!

Please help!

[gaf]

Can you tell me where to find the setting for disabling Remote RX? The manual points to Fax Settings (as you did), but I could not find it anywhere. Thank you.

[Bob1]

This link shows you how to turn off the Remote RX function:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx922?CM...

[gaf]

Thank you!!  Naturally that is the one place that I overlooked :). I will try it.

[gaf]

Unfortunately, disabling Remote RX did not solve the problem.  I thought I noticed that an updated fax-driver was available, which might help, but now I don't see it on the Drivers webpage.  Having tried every possible combination of settings (as far as I know), I am now just really frustrated.

[lizmall]

I have the same issue with a newly purchased MC922.  I see these are old posts.  HAS THERE BEEN A FIX????

[John805]

Hi Jebco, nothing worked, so I went ahead and clicked RESET ALL. I can finally get my messages again.