03-31-2017 10:09 PM
It was working properly, but now it won't print or scan. I get a printer not responding error.
The problem is in my pc, I'm pretty sure, since my wife can get it to print off her pc.
But, I have no idea how to proceed with troubleshooting this. The machine is only a year old, and certainly shouldn't be wearing out yet!
04-16-2017 07:57 AM
Hi ThomasMendip,
What operating system are you using, Windows or Mac?
What version of Windows (or OS X) is installed on your computer?
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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