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New Contributor
Posts: 2
Registered: ‎11-17-2017

MX920 Scanning

Im a newbie. I'm having trouble with scanning. It goes straight to jpeg or pdf. I need the scan to go to word so I can edit the document.  How do I go about doing this?

New Contributor
Posts: 2
Registered: ‎11-17-2017

mx 920 Scanning to Microsoft word

I have an MX 920.  When I scan it goes straight to jpeg or pdf. I need for it to go to Microsoft word so I can edit the document.

How do I go about doing this.  This is my first post and didn't know where to start.

Product Expert
Posts: 1,985
Registered: ‎10-17-2012

Re: MX920 Scanning

Hi NLopez,

 

The PIXMA MX920 series printer does not provide the option to scan a document directly into Microsoft Word; we recommend scanning the document in as a PDF file, then copying and pasting the contents of the PDF file into a new Microsoft Word document for editing.  Please note, formatting contained in the originally scanned document may not be retained when copying and pasting the text from the PDF document into Microsoft Word.  Hope this helps!

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New Contributor
Posts: 1
Registered: ‎04-13-2018

Re: MX920 Scanning

I'm using a MAC OS version 10.13.4 and when I try to scan (wirelessly) it does nothing, have a blank scanner page.  Any idea how to fix?

Product Expert
Posts: 1,773
Registered: ‎07-28-2014

Re: MX920 Scanning

Hi Texasls1,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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