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New Contributor
Posts: 1
Registered: ‎07-13-2021

MX920 SCANNER IS WAY TOO SLOW - MAC BIG SUR 11.3

I have downloaded current drivers and still cannot get this scanner to work.  I have had a doc in the flatbed for 10 minutes and it has only reached 1/4' on the status bar.  Settings are black and white 400dpm document.  What can I do to speed this back up to its previous performance?

Esteemed Contributor
Posts: 3,534
Registered: ‎11-19-2017

Re: MX920 SCANNER IS WAY TOO SLOW - MAC BIG SUR 11.3

Greetings,

How is the device connected to your computer or network?

 

What drivers did you install?

 

ICA driver or Series Scanner Driver

 

How are you initating a scan...  (from a canon app or another program)?

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
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