Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎10-06-2014

MX892 scanning to PC - not discovering

I am using Windows 7 and have multiple PCs at home. No problem printing, but when scanning directly from the pringter, it does not seem to "see" any of the computers on the network. I have tried disabling and the resetting the printer up on the network and nothing seems to fix the discovery problem..


Any suggestions? All the PCs on the network are discoverable

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: MX892 scanning to PC - not discovering

Hi reginab9,


You will need to have the IJ Network Scanner Selector EX program running on your computer to scan over the network.  To ensure that it is running, please go to your Start menu, then select All Programs> Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX.


When the IJ Network Scanning Selector EX is running, it will show in the task tray of your computer like this:

figure: IJ Network Scanner Selector EX menu 


More information on scanning over the network can be found here.


Hope this helps!


This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement