MX892 Scanner/Printer

[Nana64]

Recently my scanner has quit communicating with my printer.  When I try to scan, it tells me to select a printer but my only option is Local PC USB.  I've had a wireless connection for years but don't know how to get it working again.  I can print with no problem but I need to be able to scan.  

Can someone help please?

[BillS]

Hi Nana64,

In order to better assist you, allow me to ask a couple questions:

• Are you connecting wirelessly or with USB?
• Which version of Windows or Macintosh are you using?

I look forward to your reply.

[Nana64]

It's connected wirelessly. windows 10.  

[Michael]

Hello.

Make sure that the MP Navigator is installed on your computer.  This program controls the scanner.

The program can be downloaded on our website at the following link:

PIXMA MX892 Drivers & Downloads

If you still have issues with scanning, please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.