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jgs
New Contributor
Posts: 1
Registered: ‎05-26-2018

MX882 printer not printing some lines in black and only randomly

I have an MX882 that has worked perfectly for 5+ years.  Yesterday it started running "white" line in every 4th or 5th line of printing.  By white line, I mean a clear line in the middle of the text.

 

This occurs randomly, i.e., sometimes it prints OK.

 

This occurs ONLY with black letters, I printed with using several text colors and they printed OK.

 

Can anyone help?

 

 

Product Expert
Posts: 2,915
Registered: ‎10-16-2012

Re: MX882 printer not printing some lines in black and only randomly

Hello.

 

Try performing a deep cleaning or two to see if this will help with your issue.  For details, visit the following link:

 

Printing the Nozzle Check Pattern / Cleaning the Print Head - MX882

 

 

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