MX882 New Printhead won't print PGBK at all ...

[tortuga]

I replaced my MX882 printhead with a brand new CANON along with new cartridges.  All colors print fine except the PGBK will not print out a thing.  I tried reinserting, cleaning, etc.  No luck.  The printer was printing fine just before the old printhead stopped altogether.

There are no error messages.  What should I do?  Can anyone help me?

I checked the peel-away strip on the cartridge and it's been properly removed.

[Ramona]

Hi tortuga,

Since the cleanings did not resolve the issue, performing a print head alignment on the printer may get the black ink to print.  To do this, please follow the steps located at the link below:

PIXMA MX882 Print Head Alignment

If the black ink still does not print after performing the alignment, the printer will require servicing.  Please Contact Us for your servicing options.

[AzizPatel]

I tried a print head alignment and PGBK still doesnt print.  As Im seeing this is a common problem with this printer... what do I do now..?

[ctowner1]

I had the same problem - ultimately I just put in a new one of the fat black cartridges and it fixed the problem.  I think it was just a case of buying a bad set of the refills on eBay.

If you don't have a refill handy, a temporary fix if you're dealing with a WORD document or any document where you can change the color of the text - just change the text from black to dark grey and the color printing will print your page in dark grey.

Len

[ctowner1]

I have the same problem - black won't print.  I checked my black cartridge in a friend's printer (same exact printer) and it works fine.  I tried head alignment, etc.  any help?

Len [MOD NOTE: Email address removed per FORUM GUIDELINES]

[AzizPatel]

I'm having the same problem...  MX882 won't print PGBK anymore.