04-13-2015 04:25 PM
Hi, haing recently moved from Australia to CT I purchased replacement ink and inserted the cartirdiges. Whilst the actual cartidge numbers on the pack were different to those used in Aus, the pack had MX870 as being supported on it. The printer states the cartridges are not recognised. This does not make sense, I bought canon ink.
04-14-2015 08:59 AM
Thanks for sticking with Canon. Genuine Canon printer ink and Canon printers are designed to be sold and used in specific countries or regions. As such, a Canon printer purchased in Australia would only be able to use genuine Canon inks purchased in Australia. Likewise, inks purchased in the United States would only be able to work on Canon printers sold through Canon USA.
We hope this clears things up!