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MX870 Black text is looking bad all of a sudden!

bobdirects
Apprentice

Hello all, 

Newly registered, but I have had an MX870 for a long time.  Great printer, but all of a sudden it isn't printing BLACK very well at all.  I did a nozzle print...it looks acceptable.  I did cleanings, even a deep one.  

 

But when I print BLACK TEXT, the letters are unevenin the coloring and basically unreadable. 

 

If I have white text on a color background, it looks fine.  If I have blue text, it is okay.  The black is the problem.

 

Also, I replaced the black ink cartridges.  So it shouldn't be that.

 

Help?  Please?  I really like this printer.

 

Bob

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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