Canon Community Canon Community
 


Reply
New Contributor
Posts: 4
Registered: ‎03-07-2018

MX860 not printing

MX860 stopped printing from the bottom paper tray. I switched to high resolution and printed from the rear tray for a few weeks.  

 

I am out of cyan ink and set it to grayscale, but nothing prints.

 

I'm running Windows 10 from my home computer

Esteemed Contributor
Posts: 3,382
Registered: ‎11-19-2017

Re: MX860 not printing

Greetings,

Start by replacing any ink cartridges which are empty.  Revert back to default settings > Paper tray > Auto select and retest.

 

If this fails, uninstall the printer and software, restart yor machine and reinstall the printer and driver.  Test again.

 

If this fails, its going to be difficult for anyone not present to try and determine if the paper feeder in the bottom tray on the printer is defective remotely.   

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 4
Registered: ‎03-07-2018

Re: MX860 not printing

Thanks, I'll try it.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement