12-23-2019 03:25 PM
All other colours print but not black , it advises to replace toner which is new
12-24-2019 12:51 PM
Hello.
First, check to make sure that the bright orange tape has been removed from the top of the ink tanks.
If the issue persists, try performing 1-2 deep cleanings to see if this will help. Visit this link for details about this procedure.
12-24-2019 08:31 PM
12-26-2019 12:23 PM
Hello.
If the PGBK grid isn't printing after multiple cleanings have been done, the printer may need to be repaired for correction. Please check your local listings for any electronic repair shops in your area.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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