09-08-2017 12:47 PM
What Canon isn't telling you is that you can install the drivers designated for Windows 8.1 instead of Windows 10, and everything will work fine. If you scan through previous posts on this thread, you will find detailed instructions.
02-15-2018 12:37 AM
I didn't even erase the existing drivers and downloaded my old 8.1 64 bit OS sofware, and the scanner started working. I had also downloaded the MP Navigator, first, but couldn't install it, since the supporting drivers were missing.
It was necessary to download the old software (Mini Master) and then all was well.
Canon states that one's old drivers should work on Windows 10, but with unpredictable results "unknown to Canon."
But I think it is terrible that they are telling people to "just buy a new printer," since they obviously must know that the old printer will work just fine.
I won't be purchasing any other Canon products from now on.
06-18-2018 01:18 PM - edited 06-18-2018 01:20 PM
Well done! SmD71nG and others! Thank you.
Instructions were perfect. I was really concerned that I couldn't get it to work, and am also glad there are people out there that still like the MX700. I got it for school years ago and has not let me down (knock on wood).
Thanks for taking the time to post this. If you didn't, I may have moved on to something else.
They made a really good product, and I want to keep it for as long as I can.
06-18-2018 02:00 PM
No problem man. The thing is, canon makles good products. But they just don't wanna deal with support all the much. When I called them or emailed them, there wasn't even an attempt to fix the issue. It was straight to sending me coupon codes for new Printers. When i told htem I just need the updated drivers for windows 10 and that nothing is actual wrong with it, they just ignored me. Reason being that this printer is fairly old, but it is still not old enough to be totally phased out.
What really ticked me off the most though, is the fact that I was able to figure out a work around in three hours, where as they have a massive team that is actualy dedicated to fixing issues like this. and they just shrug it off, thinking people are too lazy to bother with it.
Either or, glad it worked out for you. Hope this fixs holds for all of you guys!