02-17-2019 08:52 PM
My MX532 ADF (automatic document feeder) will no longer work. I've used it a lot with no issue, but it stopped pulling in the paper. I've looked online for troubleshooting, but am not finding anything.
02-20-2019 02:40 PM
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02-23-2019 08:04 PM
1. Single side scan
2. No Error message on the printer, get a message on the screen that there is a paper jam.
3. Using Windows
4. Yes, paper was jamming. I'd hit OK a couple times and it'd go through.
One odd thing, I went to try again and unknown to me, there was a piece of card stock on the glass.... the ADF worked for about 10 pages. I cleared the jam, tried again and it worked for another few pages.
02-26-2019 01:31 PM
I recommend trying to clean the ADF. Please click HERE for the steps.
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