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New Contributor
Posts: 1
Registered: ‎03-01-2017

MX477 Printer doesn't recognize A4 paper size...

When I try to print or copy with A4 paper in the feed tray I get the error message:

"Fed paper size is different from paper size in print settings"

The printer will print if I change the paper size in print settings to "Letter" but then the copy or print is cropped for letter size instead of the actual A4 paper size. Please help!!!

Product Expert
Posts: 402
Registered: ‎02-28-2017

Re: MX477 Printer doesn't recognize A4 paper size...

Hi riven,


Since this product MX477 is neither sold nor supported in the USA, we do not have the resources or references to provide the information you have requested. For information and troubleshooting assistance, please visit to determine the support site closest to you geographically.                 

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