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New Contributor
Posts: 1
Registered: ‎01-21-2018

MX472 Printer only prints a few lines

My printer worked fine until I installed it on a new computer.  On my new Windows 10 (Lenovo Ideacenter?) it only prints the first few lines.

I tried turning it off, unplugging it, reinstalling it, checked the driver version and replaced the ink cartridge; still only prints a few lines, even with a second program (Notebook).

 

It is connected with a USB cable.

 

Any suggestions?

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Honored Contributor
Posts: 6,927
Registered: ‎11-13-2012

Re: MX472 Printer only prints a few lines

Give Canon a call at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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