04-20-2014 06:38 PM
I have a MX432, the was working a few days ago now both my W8 and husbands W7 laptops were showing it offline, we both uninstalled drivers and software and attempted to reinstall it both the printer is not showing, weve verified the WLAN setup within the printer is all correct.
06-29-2014 04:30 PM
Try the following steps listed HERE and let us know what happens.
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11-16-2014 06:11 PM
11-19-2014 12:49 AM - edited 11-19-2014 01:05 AM
I would like to have you print in the LAN details from the printer to see see how the printer is connected to your network. To do this, please follow these steps from the printer's operation panel:
1. Press the Setup button.
2. Use the button to select Device settings, then press the OK button.
3. Use the button to select LAN settings, then press the OK button.
4. Use the button to select Print LAN details, then press the OK button.
What are the values displayed in the Wireless LAN, Signal Strength and TCP/IP version fields?
If this is a time-sensitive matter, additional support options are available at Contact Us.