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New Contributor
Posts: 2
Registered: ‎05-30-2018

MX340 Blue Lines over color images

Please help! Intermittently my printer will put light blue vertical lines over the color image portions of documents. Any suggestions?

Product Expert
Posts: 350
Registered: ‎01-20-2016

Re: MX340 Blue Lines over color images

Hi Sunnyandhermom,

 

In order to better assist you, allow me to ask a couple questions:

 

  • What program are you printing from?
  • Do you get the same effect when printing from a different program?
  • Do you get the same effect when making a photocopy?
  • Which version of Windows or Macintosh are you using?

I look forward to your reply. 

New Contributor
Posts: 2
Registered: ‎05-30-2018

Re: MX340 Blue Lines over color images

Hi! So, program was WORD

Never tried another program

never tried a photocopy

Using newest Windowes

 

Fixed the problem by adjusting settings from standard printing to the highest level. 

New Contributor
Posts: 4
Registered: ‎05-30-2018

Re: MX340 Blue Lines over color images

Similar here. I am suffering striping in cyan with my Pixma MG6220 and the problem is not evident in "High Quality" setting, but is unsolvable in "Standard Quality" - will put up with it, and the increased ink consuption - till it's time to retire the poor beastie.

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