04-10-2014 10:57 PM
06-28-2014 05:21 PM
Try power cycling the printer and the iPad, this should resolve your issue.
08-31-2014 05:48 PM
PC will print. Apple laptop will not print. restarted the Apple, the Canon MX922 and the router. Apple still gets an error message on the printer that says out of paper.
08-31-2014 06:34 PM
09-24-2014 01:23 PM
Please place paper in the upper cassette, making sure that the small size photo paper such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm), or Hagaki are loaded.
Please note that if you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) and try to print on it, the paper jam will occur.
Once the paper is in place, align the paper guides with the both edges of the paper and the press the OK button.
Please attempt to print.
If you continue to have difficulties, please contact our support group using the following link: